General FAQ

What browsers does Crow's Nest support?

Crow's Nest works in modern browsers: Chrome, Firefox, Safari, and Edge. We recommend using the latest version for the best experience.

Can I use third-party JavaScript libraries in widgets?

Yes. You can include libraries like Chart.js, jQuery, Lodash, and others via CDN script tags in your widget's HTML. The widget editor detects common CDN libraries and notes them in the AI Agent's context.

How long is data cached for Tulip connections?

By default, Tulip connections do a delta refresh every 5 minutes and a full rebuild every 48 hours. You can change these intervals in the data connection settings. Caching is optional — you can disable it for always-fresh data.

How long are Activity Log entries kept?

Activity log entries are retained for 90 days and then automatically deleted.

How do I switch organizations?

Click your user avatar in the top-right corner and select the organization you want to switch to. You can also sign out and sign back in, then select a different organization at the org selection screen.

Can a widget appear on multiple dashboards?

No. Each widget can be placed on one dashboard at a time. If you need the same visualization on multiple dashboards, duplicate the widget (using the copy icon on the widget list) and place the copy on the other dashboard.

What's the difference between a data source config and a data connection?

A data source config (admin-managed) stores credentials for an external system — a Tulip instance, SQL server, or MQTT broker. A data connection (user-created) uses a config to define a specific query, table, or topic. See Key Concepts for more.

What SQL databases are supported?

PostgreSQL and Microsoft SQL Server (MSSQL). MySQL support is not yet available.

Does MQTT require WebSocket?

Yes. The MQTT broker must be accessible via WebSocket (ws:// or wss://). Standard TCP MQTT connections are not supported because widgets run in the browser.

How do scheduled email snapshots work?

Crow's Nest renders the dashboard server-side using a headless browser, converts it to a PDF, and emails it via the configured schedule. See Scheduled Email Snapshots.

How do I submit a bug report or feature request?

Click Feedback in the navigation bar (or go to the Feedback page). Select the feedback type (Bug Report, Feature Request, or General) and describe the issue.

What is Cartography?

Cartography is an AI-powered tool that analyzes your data connections and discovers relationships between them. See Cartography.